Terms and Conditions

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Terms and Conditions

Last Updated: 2025/10/19

Welcome to DG Digital. By accessing or using our website and services, you agree to be bound by these Terms and Conditions.
Please read them carefully before using our site or working with us.

If you do not agree with these terms, please do not use our services.

  1. Introduction

DG Digital (“we”, “us”, “our”) is a digital marketing and web design agency based in Johannesburg, South Africa. We provide website design, branding, and online marketing services to clients globally.

These Terms and Conditions apply to all users of our website and clients who use our services.

  1. Definitions

“Client” refers to any person or business that purchases or uses our services.

“Services” refer to all digital marketing, web design, branding, advertising, and related solutions offered by DG Digital.

“Website” refers to our official site at [Insert Website URL].

  1. Use of Our Website

You agree to use our website only for lawful purposes.

You may not use our website to engage in any activity that could harm, disable, or overload the platform.

We reserve the right to restrict access to our website at any time without prior notice.

  1. Services

We offer professional digital marketing and website design services, including but not limited to:

Website design and development

Branding and creative design

Advertising and campaign management on Google, Facebook, and Instagram

SEO and content solutions

All services are subject to availability, timelines, and written agreements between us and the client.

  1. Quotes, Payments & Refunds

All quotes are valid for [Insert number] days from the date of issue.

A deposit may be required before work begins. The remaining balance is due upon completion or as agreed in writing.

Payments must be made on time to avoid delays.

Refunds are only considered if services have not been initiated or delivered, and at our sole discretion.

  1. Intellectual Property

All content, designs, and materials created by DG Digital remain our property until full payment has been received.

Once paid in full, ownership rights may be transferred to the client, unless otherwise agreed.

Clients are responsible for ensuring that any content they provide does not infringe on third-party rights.

  1. Client Responsibilities

Provide clear instructions, content, and materials required to complete the project.

Approve or provide feedback in a timely manner to avoid delays.

Ensure all content shared with us complies with applicable laws.

  1. Confidentiality

We respect your privacy and will not disclose confidential project information to any third party without your permission, except as required by law.

For more details on how we handle personal data, please refer to our Privacy Policy.

  1. Limitation of Liability

We make every effort to deliver high-quality services, but we are not liable for any loss, damage, or interruption resulting from the use or inability to use our website or services.

We are not responsible for issues caused by third-party platforms, hosting providers, or service outages.

In no event will our total liability exceed the amount paid for the specific service in question.

  1. Third-Party Services

We may integrate or work with third-party tools and platforms, including but not limited to advertising networks, hosting services, and analytics providers.
We are not responsible for the performance, actions, or policies of these third parties.

  1. Termination

We reserve the right to suspend or terminate any project or service if:

Payment is not received as agreed,

The client engages in unlawful activities,

The client breaches these Terms and Conditions.

In such cases, any payments made may be forfeited.

  1. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes will be resolved in the applicable South African courts.

  1. Updates to These Terms

We may update these Terms and Conditions from time to time. All updates will be posted on this page with the revised “Last Updated” date.

  1. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

📧 Email: info@dgdigital.co.za
📍 Address: 313 Main Avenue, Ferdanle, Randburg
🌐 Website: https://dgdigital.co.za